Refund policy

Refunds
Due to the custom nature of our items, we do not offer refunds. If there is a problem with your order, please contact us within 3 days of receiving your item at queenkeaux@gmail.com

Damages and Issues
Please inspect your order upon reception and contact us within 3 days of delivery if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.